GENERAL FAQs

Question Do I need to register before placing an order?
AnswerNo, you can order anything at our marketplace and checkout as a guest. However, we strongly encourage you to register on our site before ordering as this will help us save your order history, etc. Moreover, we periodically reward returning customers with exclusive single-use coupons and the only way for you to get rewarded is with an account on our platform.
Question How to create a new account?
AnswerPlease go here or use the button ‘My Account’ in the top menu.
Question What kinds of payment methods do you accept?
AnswerWe use PayPal because allows you to make payments using a variety of local payment methods including PayPal Balance, bank account, credit card, PayPal Credit, debit card and e-check.
Question Is your service safe for my page in social network?
AnswerYes it is safe and your page will not get blocked.
Question How long does it takes to deliver my order?
AnswerEach service has own delivery time, please check on the product page itself.
Question I cannot find the answers to my questions, how do I reach Customer Service?
AnswerWe have a dedicated Customer Service, just visit the page Contact Us and use the contact form inside, you can also contact us on Skype adding ‘sirsocial.com’. Working hours are shown below:

  • Monday-Friday: 9.00 am – 6.00 pm (CET)
  • Saturday: 9.00 am to 11.30 am (CET)
  • Sunday: Closed

AUTOMATIC SERVICES FAQs

Question How does the automatic services works?
AnswerServices such as Instagram Autolikes & Twitter Autoretweets are an automated systems that automatically checks your profile for new photos/tweets. You will automatically start receiving likes/retweets from us in about 2-10 minutes!
Question Is this subscription?
AnswerNo, this is not Subscription, it is Pay as you go.
Question How many automatic services can I have on the same social profile?
AnswerJust one, if you buy for example 1000 likes x 10 pics on your Instagram profile you have to wait once the auto pack is completed to buy a new one. If you need to on-time update your automatic services Contact Us.
Question What is 'Weekly Plan' & 'Monthly Plan'?
AnswerWeekly Plan – 1 week of service, Monthly Plan – 1 month of service.

URL FORMATS FAQs

Question Facebook
AnswerPage Likes

  • https://www.facebook.com/nbc

Post Likes

  • https://www.facebook.com/nbc/posts/10153837155550746

Photo Likes

  • https://www.facebook.com/photo.php?fbid=10152483699816754

Question Twitter
AnswerFollowers

  • https://twitter.com/twitter

Retweets & Favorites

  • https://twitter.com/twitter/status/458681331288121346

Question Instagram
AnswerFollowers

  • http://instagram.com/instagram

Likes & Comments

  • http://instagram.com/p/nOuY6ChQS2/

Question Youtube
AnswerSubscribers

  • https://www.youtube.com/user/PewDiePie/

Views, Likes, Share, Favorites & Comments

  • http://www.youtube.com/watch?v=HaUh-ahctHo

Question Soundcloud
AnswerSubscribers

  • https://soundcloud.com/victoryrecords/

Plays & Downloads

  • https://soundcloud.com/victoryrecords/reverend-horton-heat-longest

Question Pinterest
AnswerFollowers

  • https://www.pinterest.com/cocacola/

Likes & Repins

  • https://www.pinterest.com/pin/205265695493995633/

Question Vimeo
AnswerSubscribers

  • https://vimeo.com/immortalarts

Views, Likes & Comments

  • https://vimeo.com/89465667

Question Website
AnswerAny valid URL
Question I cannot find the URL
AnswerOur Customer Service will help you, just visit this page Contact Us and use the contact form inside, you can also contact us on Skype adding ‘sirsocial.com’. Working hours are shown below:

  • Monday-Friday: 9.00 am – 6.00 pm (CET)
  • Saturday: 9.00 am to 11.30 am (CET)
  • Sunday: Closed